Senior QA Tester (m/f/d)

We’re in search of an experienced Senior QA Tester (f/m/d) who can play a pivotal role in creating, what we believe, will be the first MMO of its kind.

So who would you be working with?

You would sit in our QA Team, responsible for helping bring SEED to life through testing.

In this role, you will play a pivotal part in our development process, collaborating closely with our talented developers and Product Owners to ensure a seamless and captivating gaming experience for our users.

Your responsibilities will focus mainly around contributing to a highly functioning QA team and QA processes. As a crucial team member, you will actively participate in Sprint Demos and other essential Scrum rituals. In collaboration with the QA Test Lead, you will work towards achieving quarterly OKRs (Objectives and Key Results), contribute to the refinement of processes, and establish benchmarks for excellence in testing practices.

Supporting QA testers with creating builds, test cases and testing documentation, to facilitate and enhance effective QA testing of SEED.

Part of the QA team works from our Klang HQ in Berlin, and another part of the team works from Madrid, Spain. This role is based out of our Madrid Studio.

So, what would you be doing?

• Conduct comprehensive testing of our game to identify and report bugs and other issues.
• Create detailed test cases and execute test plans to ensure the game meets quality standards.
• Collaborate with developers to reproduce and prioritize issues, tracking them to resolution.
• Participate in the development of QA processes, methodologies, and best practices.
• Provide valuable feedback to the development team to enhance gameplay, user experience, and overall quality.

You could be the person we are searching for if you have…

• Minimum 3 years of experience working as a QA Tester in the gaming industry
• In-depth knowledge of QA methodologies, processes, and tools.
• Strong attention to detail and excellent problem-solving skills.
• Proficiency with Agile Development methodologies.
• Strong knowledge of test management and bug-tracking software.
• The ability to communicate fluently in English, inside and outside of your own domain.
• The ability to work well in a cross-location team, collaborate effectively, and adapt to evolving project requirements.

Bonus points for…

• Passion for gaming and a deep understanding of MMOs and multiplayer experiences.
• Experience with Jira, Confluence
• Previous work on multiplayer networked games, ideally persistent ones.

Our benefits…

Klang Spain

• An opportunity to work on a groundbreaking project with a lot of room for professional and personal development
• Reimbursement for physical health activities
• Employee Assistance Program, including mental health support, legal advice as well as support finding doctor’s appointments
• Mental health support
• Flexible office hours (with core hours)
• Virtual Stock Options (VSOP)
• Competitive salary and 23 days of paid vacation
• Reduced working hours during the month of August
• Private healthcare
• Paid trips to Berlin to attend team events and meet the team

Additional information that may be interesting to you

How we get to know you…

1. The recruiter screen: You will have a 45-minute interview with one of the Klang Talent Acquisition Team. During this conversation, you will be asked questions about your motivations for joining us here at Klang and to give an overview of your relevant skills/experience. We will also ask you a set of questions that are linked to our company values.
2. Hiring Manager interview: If successful, you will have a 45-minute interview with Craig Harrison, our QA Director. This is usually the person who you would report to and you will dive much deeper into your experience.
3. Team-fit interview: A 45-minute interview with one of our Senior QA Testers. This is to assess how you would fit into the team as well as for you to decide if you feel there is a team fit from your side.

So what can you expect to be working on after starting with us?

In your first 30 days:

• Onboarding and Relationship Building .- Complete the initial onboarding process, including an introduction to Klang's culture, values, and policies. Begin forming connections with members of the QA team and other team members.
• Tool Proficiency.- Familiarize yourself with the basic functionalities of test management and bug-tracking tools (e.g., Jira, Confluence, Testmo). Begin using these tools to organize and document test cases and results.
• Game Immersion and Initial Testing.- Begin immersing yourself in SEED, the game, to understand its basic mechanics and core loops. Start executing initial test cases and tracking results, focusing on basic functionality.
• Process Improvement and OKRs.- Start observing the current QA processes within the studio, identifying initial areas for improvement. Collaborate with team members on minor process enhancements based on initial observations.

In your first 60 days:

• Onboarding and Relationship Building.- Deepen your understanding of Klang's culture and how it aligns with the studio's mission and vision. Foster stronger working relationships with QA team members through active collaboration on testing tasks.
• Tool Proficiency.- Progress in mastering the selected tools, exploring advanced features and configurations. Collaborate with the QA team to establish efficient workflows within these tools.
• Game Immersion and Initial Testing.- Deepen your understanding of SEED's gameplay mechanics and world. Continue executing test cases and identifying and documenting a broader range of issues and bugs.
• Process Improvement and OKRs.- Begin actively participating in discussions aimed at optimizing QA workflows. Propose and implement process enhancements or modifications in collaboration with the QA Director.

In your first 90 days:

• Onboarding and Relationship Building.- Actively participate in team meetings and discussions, contributing to a positive and collaborative work environment. Expand your network within the studio, connecting with developers, Product Owners, and other team members.
• Tool Proficiency.- Become proficient in using the selected tools to manage and track testing efforts effectively. Provide recommendations for tool improvements or customizations to align with QA needs.
• Game Immersion and Initial Testing.- Actively play SEED to experience it from a player's perspective, identifying potential user experience improvements. Engage in discussions with the development team to prioritize and address reported issues.
• Process Improvement and OKRs- Actively contribute to the quarterly Objectives and Key Results (OKRs).

In your first 180 days:

• Onboarding and Relationship Building.- Serve as a source of knowledge and guidance for new QA team members who join the studio. Develop mentorship skills to support the onboarding of future hires, enhancing team cohesion.
• Tool Proficiency.- Act as a subject matter expert (SME) in the selected tools, providing training and support to new team members. Explore additional tools or automation frameworks that can enhance testing capabilities.
• Game Immersion and Initial Testing.- Become well-versed in SEED's core loops, mechanics, and evolving gameplay features. Collaborate with the development team to contribute ideas for enhancing gameplay and player engagement.
• Process Improvement and OKRs.- Actively contribute to process improvement initiatives, driving more substantial changes in QA processes based on data and feedback. Serve as a resource for process-related guidance and best practices within the QA team.