QA Supervisor

Overview

ZeniMax is seeking a ‘hands-on’ QA Supervisor working with AAA multi-platform games. It combines expert testing ability with the management skills required to oversee and guide large teams.

Responsibilities

• Day to day supervision of QA testers
• Responsible for resource management and prioritization, overall test scheduling for projects and for driving each projects daily deliverables to success
• Ability to use QA knowledge develop and review testing plans and manage daily testing needs of multiple projects.
• Interact directly with Development and Production teams to collect feedback on test schedules and assist in clearing roadblocks.
• Help track and manage the direction of all test teams and all projects in test
• Detailed tracking and timely reporting of work progress and deliverables to Production, Development and QA Management
• Diagnose and communicate issues at a high-quality level (i.e., complex bug troubleshooting and scheduling conflicts) to upper management
• Takes ownership of the project database; ensuring continuous high quality on bug entry, timely response on requests for more information; and is able to speak knowledgeably towards major issues within the game
• Supervise and vet the creation of test cases and test suites that cover all game functionality
• Offer guidance to Leads on processing and dealing with development changes to efficiently test
• Offer guidance to all testers in the troubleshooting of bugs of a complex nature when needed
• Provide thoughtful and professional feedback on tester and Lead performance as well as gameplay related issues
• Assist in the creation and implementation of training materials for team members
• Coach and mentor testers on approved QA processes

Qualifications

• 3 – 5 years AAA Games test experience across multiple platforms as a QA Lead
• Proven background in Game Test process and procedures
• Extensive Hands-on experience with Game Certification processes and testing through MS, Sony, Nintendo – as well as Mobile requirements
• Strong analytical skills in reviewing all design-related information and interpreting areas of risk in testing
• Excellent teamwork, communication, and organizational skills
• Strong conflict resolution skills
• Flexibility to changing priorities
• Self-motivated, with strong work ethic and ability to work with limited supervision
• Advanced skill set for using Windows applications and Hardware as well as a demonstrated skillset with consoles
• Knowledge and experience with tools for scheduling and tracking deliverables
• Proficient with MS Office

Preferred Skills

• Experience testing games on a variety of platforms such as console, online and mobile

Salary Range

QA Supervisor - The typical base pay range for this position at the start of employment is expected to be between $60,000 - $110,000 per year.

ZeniMax has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

At ZeniMax certain roles are eligible for additional rewards, such as merit increases, discretionary bonus and/or equity awards. These awards are allocated based on individual performance and are not guaranteed. Benefits/perks listed here may vary depending on the nature of employment with ZeniMax and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.

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