Localization Project Manager - Braga, Portugal

THIS IS A ON-SITE (NON-REMOTE) POSITION

The Localization Project Manager takes full ownership of multiple projects from initial stages to end. Will plan, ensure correct implementation and track the progress, knowing specified deliverables must be achieved.

Planning:

• Define project scope in collaboration with management.
• Perform file analysis using memoQ.
• Create schedules, quotes, and GM (Gross Margin) forecasting.
• Coordinate with other studios for project scoping.
• Allocate resources effectively for profitability.
• Review and update project schedules as needed.
• Identify project risks and propose mitigation plans.

• Maintain good customer relationships.
• Oversee project operations to ensure successful completion.
• Share resource requirements with Senior Project Managers.
• Ensure adequate resourcing, including linguists.
• Ensure projects are delivered on time and within budget.
• Establish a clear communication workflow with customers and stakeholders.
• Act as the main point of contact for designated projects.
• Use various communication methods (email, Skype, phone).
• Maintain up-to-date project records.

Team Management:

• Enforce company policies and discipline within teams.
• Manage team dynamics and resolve conflicts.
• Train new staff members as necessary.
• Regularly review work quality to meet standards.
• Support direct reports and ensure adequate working conditions.
• Liaise with other departments for capacity planning.

• Take responsibility for project gross margin.
• Maximize gross margin without compromising quality.
• Manage the invoicing process for projects (Receivables and Payables).

• Maintain responsive and clear communication via email and chat.
• Build effective relationships with internal teams (LQA, Sales, HR).
• Adhere to company security, confidentiality, health, safety, IT, and HR procedures.
• Uphold ethical behavior and business practices.

Requirements

Knowledge, Experience, and Skills:

• Experience in the translation industry, with video game-specific experience being a plus.
• Proficiency in business software applications (e.g., Microsoft Office).
• Familiarity with CAT tools (e.g., Trados, memoQ, XTM).
• Ideally, experience with TMS software (Plunet/XTRF).
• Strong communication skills (verbal and written)
• Team leadership capabilities.
• Demonstrated proactivity and problem-solving skills.
• "Can do" attitude and positive thinking.

Qualifications:

• A degree in Project Management, Translation, or related language studies, or equivalent experience.
• Experience in Translation team management.

Additional Information:

• Flexibility to work unsociable hours, including shifts, weekends, or overtime.
• Proficiency in more than one language is welcome.
• Excellent command of English (spoken and written) is mandatory.

Benefits

• Dynamic, multicultural and fun environment.
• You will be working for the world's leading provider of game services.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• We care about the wellbeing of our employees and have a dedicated employee wellbeing program.
• We empower our people and offer regular progression opportunities to ensure our employees flourish.

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International, 1518 Studios, SIDE, entalize and OR Esports. Visit our websites for more info.